Introduction
This Privacy Policy explains how Delaware Digital Application Solutions LLC (“DDAS”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit our website, purchase our software libraries, or interact with our services.
By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.
Data We Collect
We collect only the data necessary to operate our website, process orders, and provide support.
Information You Provide
Name
Company name
Billing address
Email address
Payment information (processed securely by third‑party providers)
Support requests and communication history
Automatically Collected Data
When you visit our website, Odoo may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Cookies (see Section 7)
We do not use invasive tracking, advertising cookies, or third‑party analytics unless explicitly added by you.
How We Use Your Data
We use your personal data for the following purposes:
Processing and delivering digital software purchases
Providing access to downloads, documentation, and license keys
Managing customer accounts and support requests
Sending important service or security notifications
Improving website performance and user experience
Meeting legal and tax obligations
We do not sell or rent your personal data.
Legal Basis for Processing (GDPR)
For customers in the EU/EEA, we process personal data based on:
Contractual necessity (processing your order)
Legitimate interest (website security, fraud prevention)
Legal obligation (tax and accounting requirements)
Consent (cookies where required).
How We Store and Protect Your Data
Your data is stored securely within the Odoo platform and protected by:
Encrypted connections (HTTPS)
Access controls
Secure payment processing via third‑party providers
Regular security updates
We retain customer data only as long as necessary for legal, accounting, and operational purposes.
Sharing of Data
We share data only with trusted service providers necessary to operate our business:
Payment processors (e.g., Stripe, PayPal)
Odoo (website and eCommerce platform)
Email delivery services
These providers process data on our behalf and follow strict security standards.
We do not share data with advertisers, data brokers, or unrelated third parties.
Cookies
Our website uses cookies to:
Maintain session information
Enable checkout functionality
Improve website performance
Types of cookies used:
Essential cookies (required for login, checkout, and security)
Functional cookies (improve user experience)
We do not use advertising or tracking cookies unless explicitly added later.
Your browser may allow you to block or delete cookies, but some website features may not function correctly.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Request data portability
Withdraw consent (for cookie‑based processing)
To exercise these rights, contact us at: contact@ddas.digital
Data Retention
We retain:
Order and billing data: 7 years (legal requirement)
Support communication: as long as needed to provide service
Account information: until you request deletion
If you request deletion, we will remove all non‑essential data while retaining legally required records.
International Data Transfers
As a U.S. company, your data may be processed in the United States. We ensure appropriate safeguards for international transfers in accordance with GDPR and other applicable laws.
Third‑Party Links
Our website may contain links to external documentation or resources. We are not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Information
For questions about this Privacy Policy or your personal data, contact us at:
Delaware Digital Application Solutions LLC 8 The Green #21635 Dover, DE 19901 Email: contact@ddas.digital